This website is owned by Sarah Ver Elst

Contact details: Sarah Ver Elst

Address: 3600 GENK

Telephone: 0497 52 07 27

E-mail: sarah@ib-innerbody.be

Company number: VAT BE0803.512.960 

By accessing and using the website you expressly agree to the following general terms and conditions.

Intellectual property rights

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to Sarah Ver Elst or rightful third parties.

Limitation of liability

The information on this website is general in nature. It is not tailored to personal or specific circumstances and therefore cannot be considered personal, professional, or legal advice to the user.

Sarah Ver Elst makes every effort to ensure that the information provided is complete, correct, accurate, and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or through the site is unavailable, every effort will be made to correct this as quickly as possible.

Sarah Ver Elst cannot, however, be held liable for direct or indirect damage arising from the use of the information on this site.

If you notice any inaccuracies in the information made available through the site, you can contact us via the site's contact page.

The content of the site (including links) may be modified, changed, or supplemented at any time without prior notice. Sarah Ver Elst does not guarantee the proper functioning of the website and cannot be held liable in any way for poor functioning or temporary (un)availability of the website, or for any damage, direct or indirect, resulting from access to or use of the website.

Sarah Ver Elst cannot under any circumstances be held liable to anyone, directly or indirectly, specifically or otherwise, for damages resulting from the use of this site or any other site, in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, equipment, software or other property of the user.

The website may contain hyperlinks to third-party websites or pages, or refer to them indirectly. Placing links to these websites or pages does not imply any implicit endorsement of their content.

Sarah Ver Elst expressly declares that she has no control over the content or other features of these websites and can in no way be held liable for their content or features, or for any other form of damage resulting from their use.

Applicable law and competent courts.

Belgian law applies to this site. In the event of a dispute, only the courts of Antwerp, Hasselt division, have jurisdiction.

Privacy Policy

Sarah Ver Elst Itsen processes personal data in accordance with this privacy statement. For further information, questions, or comments regarding our privacy policy, please contact us. https://ib-innerbody.be and sarah@ib-innerbody.be

Processing purposes

Sarah Ver Elst collects and processes personal data from customers for customer and order management purposes (including customer administration, order/delivery tracking, invoicing, solvency monitoring, profiling, and sending marketing and personalized advertising).

Legal basis(es) for processing 

Personal data are processed based on Article 6.1. [(c) (necessary to comply with a legal obligation)] of the General Data Protection Regulation.

[To the extent that the processing of personal data takes place on the basis of Article 6.1. a) (consent), the customer always has the right to receive the given consent in writing.

Transfer to third parties

If this is necessary to achieve the intended purposes, the customer's personal data will be shared with other companies (of the Sarah Ver Elst group) within the European Economic Area that have direct or indirect relationships with Sarah Ver Elst IB Inner body

Sarah Ver Elst guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data.

Retention period

The personal data processed for customer management will be kept for the period necessary to comply with legal requirements (including in the field of accounting).

Right to access, correct, erase, restrict, object to and transfer personal data 

The customer has the right at all times to inspect his personal data and can have them corrected if they are incorrect or incomplete, have them deleted, limit their processing and object to the processing of personal data concerning him based on Article 6.1 (e) or (f), including profiling based on those provisions.

In addition, the customer has the right to obtain a copy (in a structured, commonly used and machine-readable form) of his personal data.

In order to exercise the above rights, the customer is asked to:

– to adjust the settings of his customer account himself; and/or

– send an email to the following email address: [to be completed];

Direct marketing

The customer has the right to object, free of charge, to any processing of his personal data for direct marketing purposes.

Complaint

The Customer has the right to file a complaint with the Privacy Commission
(Drukpersstraat 35, 1000 Brussels – commission@privacycommission.be).

The use of “cookies”.

When you visit the site, cookies may be placed on your computer's hard drive. A cookie is a text file placed by a website server in your computer's browser or on your mobile device when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Sarah Ver Elst is responsible for the cookie policy.

You can configure your internet browser to reject cookies, to receive a warning when a cookie is installed, or to delete cookies from your hard drive afterward. You can do this through your browser settings (via the help function). Please note that certain graphics may not display correctly, or you may be unable to use certain applications.

By using our website, you agree to our use of cookies.

Google Analytics 

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies" (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.

General terms and conditions of sale for webshops

Company details
IB – INNER BODY
3600 GENK
BE0803.512.960 RPR Antwerp – Department Tongeren
sarah@ib-innerbody.be

Article 1: General provisions
These General Terms and Conditions of Sale (in short “Terms”) apply to every order placed by a visitor to this website. Placing an order via the IB – INNER BODY webshop implies that the customer has consulted these terms and conditions of sale and expressly accepts the applicability of these Terms and Conditions.

Article 2: Price
All prices stated are in EURO, including VAT.

If delivery costs are charged, this will be stated separately.
We reserve the right to adjust our prices at any time. In any case, products will be invoiced based on the price applicable at the time of your order.

Article 3: Offer

All product offers listed on our site are only valid in Belgium and the Netherlands. Our promotional offers are valid only while supplies last. If they are limited in time or subject to certain conditions, this will be explicitly stated.
Although the catalog and website are compiled with the utmost care, it is still possible that the information provided is incomplete, contains material errors, or is out of date. Obvious mistakes or errors in the offer are not binding on IB – INNER BODY.
The offer is valid while stocks last and can be changed or withdrawn at any time by IB – INNER BODY.
IB – INNER BODY cannot be held liable for product unavailability. If an item is out of stock but has been confirmed in your order, you will be notified by email or phone. Your product can then be placed on hold or refunded if it is no longer available.

Article 4: The order and the confirmation of the transaction

By confirming your order by clicking the "Complete" button, you agree to this and fully accept all terms and conditions. Your order will then be processed. IB Inner Body cannot be held liable if deliveries take longer than two days. Once your order has been processed, you will receive a detailed order confirmation by email. This confirmation will include the exact invoice amount and the delivery terms of your order. This confirmation constitutes acceptance of your order and confirms the transaction.
We reserve the right to cancel orders from customers with whom there is a dispute regarding payment for a previous order or for any other legitimate reason, particularly if an order can be considered abnormal. IB – INNER BODY is not obligated to any form of compensation for this.
Payment for the products is made exclusively in euros.

IB – INNER BODY offers various payment options and guarantees total security during your transactions.

The purchase is completed when the customer receives a confirmation email from IB – INNER BODY.

Article 5: Delivery
Prices are from IB – INNER BODY. Products are delivered only in Belgium/the Netherlands, to the address of your choice, as specified in your order. Providing the correct information is your responsibility so we can process your order correctly.
As soon as the order is shipped, the customer will receive a confirmation email with a track & trace code to track the order.

IB Inner Body is not responsible for loss, theft, or other damage to the products once these products have been delivered.

If the customer does not collect the shipment and it is returned to IB Inner Body, the shipping costs will be charged to the customer.
If the shipment needs to be resent, the customer will be responsible for these shipping costs.

Article 6: Warranty
We guarantee that our products correspond to your order and meet your normal expectations, taking into account the product's specific characteristics. We also guarantee that our products comply with the regulations applicable at the time of your order.
You undertake to check whether the quality and quantity of the products delivered correspond to your order.
Complaints about visible defects and missing products must be submitted by email to our customer service department no later than 14 calendar days after delivery. Complaints about defects are only admissible and valid if you have not used or otherwise damaged the products and if the products are still in their original packaging.
You also benefit from the legal warranty for hidden defects on delivered goods. Any complaint regarding hidden defects that are not attributable to force majeure, an error on your part or that of a third party, or normal wear and tear must be submitted by email to our customer service department no later than two months after discovering the hidden defect.
If a delivered product does not match your order, we will replace it. If a replacement is not possible, we will refund all payments received. Customer service can be contacted at sarah@ib-innerbody.be.

Article 7: Right of withdrawal
The provisions of this article apply only to customers who purchase articles online in their capacity as consumers.
The consumer has the right to inform IB – INNER BODY that he or she is cancelling the purchase, without payment of a fine and without giving a reason within 14 days from the day following delivery of the product.
Customers who wish to exercise the right of withdrawal must contact customer service or email within 14 days of delivery. sarah@ib-innerbody.be and return the goods to IB – INNER BODY, Kievitstraat 5, 3600 GENK at their own expense within 14 days of delivery of the goods.

Once the inspection has established that the returned goods meet the conditions for returns, the price will be refunded.

Only items that are in their original packaging and undamaged, together with the invoice or proof of purchase, can be returned.

Article 8: Customer service

For any information, questions or advice, please contact our Customer Service department:

By mail
IB – INNER BODY
3600 GENK

By email
sarah@ib-innerbody.be

Article 9: Changes to conditions
Taking into account possible developments of the site, IB – INNER BODY reserves the right to adapt or change these Conditions at any time. The customer will be informed of the new General Conditions of Sale by email, where applicable. The new conditions will only apply to orders placed after the change has been implemented.

Article 10: Applicable law/legislation
The current general terms and conditions are subject to Belgian law.